The Heights sits on bluffs above the Arkansas River, where mature homes carry decades-old supply lines and water heaters. A winter hard freeze or pipe rupture can flood a finished lower level unnoticed for hours. The IICRC crew mobilizes to dry your home before mold gains ground.

Crews pump out standing water and inspect the source to determine if the loss involves clean supply-line water or contaminated groundwater seepage. This guides what stays and what must be removed.
Water-damaged drywall, trim, and insulation come out. Lower-wall cavities and subfloor edges are treated with antimicrobial to prevent mold colonization in the wood structure.
Multiple large dehumidifiers and air movers run until all wood framing, subfloor, rim joists, and cavities return to safe moisture levels, verified by daily meter readings.

Storm flood cleanup in The Heights varies widely, often from $3,000 to $15,000 or more, because floods reach large areas and bring contaminated water. The cost depends on the depth and category of water, how much material must be removed, and the rebuild required. Note that standard homeowner insurance often excludes surface flooding, which needs separate flood coverage. Crews document everything for whichever policy applies.
The Heights is an established, upscale neighborhood of well-kept older homes on the bluffs above the Arkansas River. Most carry original or 30-year-old supply lines and water heaters from decades past, and a hard freeze in winter or a corroded fitting can rupture and send water into finished basements and lower floors before a homeowner discovers the source. The Heights' older homes and lingering winters create a perfect storm for pipe rupture. Supply lines and water heaters are often 30 to 50 years old, and a single hard freeze or a corroded fitting failure can send gallons per minute into a finished basement or ground-floor bedroom for hours before it is noticed. From The Heights, crews also cover nearby Broadmoor, Pulaski Heights, Cammack Village, Riverdale, East Little Rock, North Little Rock. See every neighborhood and town on the full service area page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Insulation and heat are key. Wrap exposed supply lines with foam pipe sleeves or heated tape. Keep basement doors open to allow furnace heat to reach pipes. Run a trickle of water through the line during deep freezes to prevent standing water from turning to ice. Heat tape with a thermostat is the most reliable solution for Heights homes with unfinished spaces.
Most Heights homes built in the 1970s and earlier still carry original galvanized supply lines and water heaters. Galvanized lines typically last 50 to 70 years before corroding and failing; water heaters last 8 to 12 years. If your home is 40 years old or older, an inspection of line condition and water-heater age is a smart preventative step.
Crews are on call 24 hours a day and can be on the way to The Heights within the hour.
Call (501) 287-9058