When heavy spring rains back up raw sewage through The Heights drains, the IICRC-standard crews respond fast to extract contaminated water, disinfect, and restore your home to safe, dry condition.

Crews shut down the affected drains immediately and extract standing sewage using truck-mounted extractors to prevent contamination from spreading through The Heights homes.
Saturated materials come out of your The Heights home. All surfaces are cleaned and disinfected with antimicrobial solutions to neutralize pathogens left by raw sewage.
Commercial dehumidifiers and air movers run continuously in your The Heights property, with daily moisture tracking until every cavity reaches safe, dry levels.

Drain backup cleanup in The Heights generally runs $1,000 to $5,000, depending on how much contaminated water surfaced, how many rooms it reached, and how much porous material has to be removed and replaced. Category-three water requires disinfection and safe disposal, which adds to the cost. Many homeowner policies cover sudden backups, especially with a drain backup endorsement. Crews document everything for your claim.
The Heights's well-kept older homes can experience sudden drain backups when aging water systems and tree roots occurs. When sewage reaches first floors or crawlspaces, fast extraction and professional disinfection are critical to prevent contamination and mold growth. The Heights's location and aging infrastructure make drain backups a real risk. Aging water systems and tree roots can overwhelm drainage systems during spring storms or heavy rainfall. From The Heights, crews also cover nearby Broadmoor, Pulaski Heights, Cammack Village, Riverdale, East Little Rock, North Little Rock. See every neighborhood and town on the full service area page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Most homeowner policies in The Heights cover sudden, accidental sewer backups if you have a backup endorsement. Crews photograph and document the entire loss so your adjuster can approve your claim quickly. Deferred maintenance is usually not covered, but a sudden backup from a blocked line is.
You should avoid using the backed-up drains until the line is cleared and disinfected. If the backup is isolated to the basement, you may stay upstairs, but staying elsewhere for the first 24 hours while crews remove and disinfect is recommended for your health and safety.
Crews are on call 24 hours a day and can be on the way to The Heights within the hour.
Call (501) 287-9058